Overview

Provides an overview of Messaging module.

What is Messaging

Use the Messaging module to send, retrieve, and manage messages and conversations within the Scalar Messaging Platform. Messages support text and files (image and pdf).

Base URLhttps://messaging.api.eu1.scalar.zf.com
AudienceCOMAPI
Supported VersionsV1

Why use Messaging

Purpose I: Get a contact list

You can retrieve contract list from organizations.

Purpose II: Get all conversations details

You can retrieve contract list from organizations.

Purpose III: Manage messages

  • Retrieve messages from multiple organizations
  • Retrieve attachment from messages
  • Send a new message

Use Cases

Use case I : Send messages

SCALAR enables you to send messages (text, image, or pdf) to an existing conversation via an Integrator service. The integrator will send these messages on behalf of a user from customer’s organization.

  • Backoffice to Backoffice communication
  • Backoffice to Driver communication
  • Sending schedules to driver by integrating scheduler with messaging

Use case II: List the conversations within the Organization

SCALAR enables you fetch all the existing conversations inside an organization, such as a direct conversation and group conversation per vehicle and/or group conversation per Driver via an Integrator service by a customer organization.