messaging.message.driverSeen
The messaging.message.driverSeen event is triggered when a driver has seen a message sent by a group participant in a groupchat conversation. This event is exclusive to groupchat conversations and provides visibility into driver engagement with team messages. This status is independent of the seen status, meaning a message can have driverSeen status without being marked as seen by all participants. This event includes the complete message payload with updated status history and participant information.
Payload JSON
{
"eventBatchId": "5f9ecd19-3963-4102-88f8-a4328d6dda08",
"eventSubscriptionId": "7477120c-0229-44ea-9d87-b36fef2566ef",
"eventBatchTime": "2026-03-31T13:57:29.6296843Z",
"eventsData": [
{
"eventType": "message.driverSeen",
"eventVersion": 1,
"eventData": {
"registeredOn": "2026-03-31T13:57:28Z",
"messageId": "d21cfc03-3abf-4a4d-9ffc-c26d256eeed6",
"conversationId": "803233ba-1935-4a4d-8af5-4bd9a5d45245",
"conversationType": "groupchat",
"sender": {
"senderId": "1e8ee916-ab83-4402-8048-0d949231d586",
"roleType": "User"
},
"recipientId": "803233ba-1935-4a4d-8af5-4bd9a5d45245",
"contentType": "text",
"content": "Hi",
"replyToMessageId": null,
"statusHistory": {
"currentStatus": "DriverSeen",
"lastUpdatedAt": "2026-03-31T13:57:28Z",
"events": [
{
"status": "Pending",
"timestamp": "2026-03-31T13:55:07Z"
},
{
"status": "Delivered",
"timestamp": "2026-03-31T13:55:07Z"
},
{
"status": "DriverSeen",
"timestamp": "2026-03-31T13:57:28Z",
"participant": {
"participantId": "8340b144-e4d3-463b-a6d3-b8ea6074651c",
"roleType": "Driver"
}
}
]
}
}
}
]
}Field level Description
| Field | Type | Optional/Required | Description |
|---|---|---|---|
| eventBatchId | String (UUID) | Required | A unique identifier for this batch of events. Multiple events occurring close together may be grouped into a single batch. |
| eventSubscriptionId | String (UUID) | Required | A unique identifier representing the subscription through which this event was delivered. It ensures traceability between the event and the organization's registered DHS subscription. |
| eventBatchTime | DateTime (ISO 8601 timestamp, UTC) | Required | The timestamp when this event batch was created and prepared for delivery. |
| eventsData | Array | Required | An array containing one or more message event objects. Multiple messages can be batched together if they occur in close temporal proximity. |
| eventsData[].eventType | String | Required | The type of event. For this event: message.driverSeen. |
| eventsData[].eventVersion | Integer | Required | The version of the event schema. Currently 1. |
| eventsData[].eventData | Object | Required | Contains the message event payload data. |
| eventData.registeredOn | DateTime (ISO 8601 timestamp, UTC) | Required | The timestamp when this event was registered in the system. |
| eventData.messageId | String (UUID) | Required | A globally unique identifier assigned to this specific message instance. Used for message tracking, deduplication, and referencing in subsequent status updates. |
| eventData.conversationId | String (UUID) | Required | Identifies the groupchat conversation in which this message was sent. All messages within the same conversation share this identifier. |
| eventData.conversationType | String | Required | Indicates the type of conversation where the message was sent. For this event, the value is always: groupchat — Group conversation with multiple participants. The driverSeen status is exclusive to groupchat conversations and does not apply to one-to-one chat. |
| eventData.sender | Object | Required | Contains information about the message sender. |
| eventData.sender.senderId | String (UUID) | Required | The unique identifier of the user who sent the message. |
| eventData.sender.roleType | String | Required | The role of the sender within the system. Examples include: User — Standard user. Driver — Vehicle driver. |
| eventData.recipientId | String (UUID) | Required | The unique identifier of the message recipient. For groupchat, this is the group conversation ID. |
| eventData.contentType | String | Required | Specifies the format of the message content. Supported values: text — Plain text message content. image — Image attachment. file — File attachment (currently supports PDF only). |
| eventData.content | String | Optional | The message text when contentType is text, or an optional caption when contentType is image or file. |
| eventData.replyToMessageId | String (UUID) or null | Required | The message ID of the original message being replied to. Set to null if the message is not a reply. |
| eventData.statusHistory | Object | Required | Contains the complete status lifecycle information for this message, including current status and historical events. |
| statusHistory.currentStatus | String | Required | The current delivery status of the message. For this event: DriverSeen — The driver has seen the message from a group participant. This status is independent of the general seen status for all participants. |
| statusHistory.lastUpdatedAt | DateTime (ISO 8601 timestamp, UTC) | Required | The timestamp when the message status was last updated. This reflects when the driver viewed the message. |
| statusHistory.events | Array | Required | An ordered array of status transition events, providing a complete audit trail of the message lifecycle. Each event represents a state change. Note that DriverSeen can occur independently of the general seen status. |
| statusHistory.events[].status | String | Required | The status that the message transitioned to. Possible values in this payload: Pending — Message was successfully sent from the sender. Delivered — Message was confirmed delivered to recipient device(s). DriverSeen — Driver has seen the message from a group participant. |
| statusHistory.events[].timestamp | DateTime (ISO 8601 timestamp, UTC) | Required | The timestamp when this specific status transition occurred. |
| statusHistory.events[].participant | Object | Optional | Contains information about the participant who triggered the status change. Present on the DriverSeen status event. |
| statusHistory.events[].participant.participantId | String (UUID) | Required | The unique identifier of the driver participant who has seen the message. This identifies which driver acknowledged viewing the message. |
| statusHistory.events[].participant.roleType | String | Required | The role of the participant. For this event: Driver. |
Updated about 11 hours ago